Managed WiFi for campgrounds, RV parks and marinas
Camp N'at gives each campsite, cabin and boat slip a private WiFi key, ties it to your reservations, and runs the whole thing for you. Guests stream. Your front desk stops being the IT department.
brook-jolly-tulip-4821Works with the WiFi gear you already have. We bring a small server for your office and do the rest.
The old way
Everyone on the same network, sharing the same password, sharing each other's printers and smart TVs. When one site streams all night, the whole park pays for it.
WiFi: PineHollowGuest · Password: campfire2019
Built for the water
Long piers, salt air, boats that come and go by the night or stay all season, and a fuel dock that can't go down on a Saturday. Here's what's different at a marina.
Weatherproof access points on pilings and pedestals, spaced for how far WiFi really carries over water and between hulls, with links out to the far docks. The design helper works it out from your slip count and pier lengths, and the quote shows every unit.
Nightly keys for transient boaters that end when they cast off. Season keys for slip holders that come back on at launch. Liveaboards get a key that runs month to month, with their own speed and a wired line if the pedestal has one.
Lots of boats carry a WiFi booster or a router of their own. One key puts the whole boat on its slip's private network, so every device aboard is online without a dozen logins.
Pause the seasonal slips at haul-out and they come back on at launch with the same keys. Quiet the alerts for the off-season so a frozen dock doesn't text you all winter. Boats on the hard in the yard can keep a key if you sell winter WiFi.
Your registers, fuel pumps, office and cameras each get their own network, walled off from every boat, with its own speed held back for them. A busy Saturday on the docks never slows the card reader.
Tell boaters to double up lines, move off the T-head or expect the power to be cut, by dock or for the whole harbor, in one message. They get it by text and email, and an all-clear when it's over.
How it works
We look at your network, your reservation system and how your sites are laid out, and tell you what you need. If you already have UniFi or Omada, we check what you have first and reuse it.
Flat fee within a 4-hour drive of Pittsburgh, credited toward your install.A small server goes in your office. It gives every site its own private network, and connects to your access points and your reservations. Need new access points, switches or cabling? We run the whole buildout as a project, start to finish.
About a day when your WiFi gear is already in. Full buildouts are scheduled around your season.Guests get their key by text when they book. Keys turn off at checkout. Your staff handle walk-ins and extensions from a phone. We watch everything, update it, and get alerted the minute something breaks.
Managed plan, or take it over yourself.What you get
Booked in Campspot, Newbook, RMS or a spreadsheet? The key is made at booking, works from arrival, extends when the stay does, and ends on checkout or cancellation. The guest gets it by text and email with your name on it.
Type the site number, the guest's name and phone, pick the nights. Their key is on their phone before they're back to the truck.
Late payment or quiet-hours trouble? Pause a site's WiFi from your phone. Their devices land on a page that says to stop by the office.
Set a price for a faster connection for 24 hours. Staff sell it at the desk, or guests buy it on their phone and the money goes to your own Stripe account. You choose how many can run at once, so the line stays fast for everyone, and your dashboard records every sale.
Every site at a glance, who's online, who's arriving, which access point is busy, and how much data the park used. On the office TV, if you want.
When an access point drops, keeps dropping, or the internet hiccups, you get a text, and another when it's back. Overnight, we hold the texts unless it's serious.
Cabins and seasonal sites with a wired internet jack get the same treatment: the jack turns on with the key and off at checkout.
Your logo, your colors and your front desk number on the welcome page, the WiFi help page, and every message guests get. We stay in the background.
Fix it
Before anyone climbs a pole or presses a reset button, the Fix it page says what's wrong, in plain English, and what to do about it.
Revenue
Speed boosts are the easiest upsell you'll ever offer: guests already want faster WiFi, and the key is already on their phone. Move the sliders to see what your park could bring in.
Tell guests
Planning work on the network, or the WiFi just went down? Write it once and it goes by text and email to every guest it affects, including people arriving later who already have their key. Send it to everyone, just the seasonals, or one loop. When the work is done, guests get a "maintenance complete" or "WiFi restored" message on their own. Use it for the Saturday cookout, too.
WiFi maintenance tonight, 1 to 3 AMSeasonal sites in Loop A and B · 64 texts, 41 emailsYour park's status page and your staff's phonesMaintenance complete: the WiFi is back to normalEveryone gets the right view
Pricing
Every park gets a box: a small server on site that runs the WiFi keys, the dashboard and Fix it. With Managed Plus we add our own router and run the whole network, from your internet line to every site. Or your staff run it, with Managed help when you want it.
Everything in Managed, plus the N'at Gateway: our own router between your internet line and your WiFi, set up and run by us.
12-month term that renews each year, cancel with 90 days' notice. Your season is spread over 12 equal monthly payments, $300 a month minimum while you're open.
For parks up to 350 sites with internet up to 2 Gbps. Comes with a preconfigured spare, smart plugs, an LTE rescue line and a JetKVM.
For parks over 350 sites or faster internet, with 10 gig ports. Comes with a preconfigured spare, smart plugs, an LTE rescue line and a JetKVM.
Lines over 10 Gbps or more than 1000 sites: Gateway Max, a server-class gateway, quoted for your park.
Ask about Managed PlusOr buy the box and run it yourself, with Managed help if you want it:
For parks up to 350 sites.
After year one: $700 a year for updates and support. Included on Managed.
Ask about BoxThe same box with more power inside, for parks over 350 sites.
After year one: $700 a year for updates and support. Included on Managed.
Ask about Box ProWe keep an eye on it with you, so your staff aren't on their own.
12-month term that renews each year, cancel with 90 days' notice. Your season is spread over 12 equal monthly payments, $200 a month minimum while you're open. Guests go to your front desk, not to us.
Book a free callPrices don't include internet service, access points, switches or cabling. Tracing a copyright notice names the site it came from; it isn't legal advice, and it can't stop notices from being sent. Any gear your park needs is quoted in writing before you commit to anything, and if you already have UniFi or Omada, we reuse what works.
Questions
Maybe, and you'll know before you spend a dollar. If you already run UniFi or TP-Link Omada, we reuse what works. Older or consumer gear usually can't give every site its own network, so it gets replaced. Either way, the free call and your photos tell us what you have, and you get a written list of anything new, with prices, before you sign. No surprises on install day.
No. A guest who comes back gets the same WiFi key as last time, matched by their email or phone, so their phones, TVs and laptops hop right back on. Seasonals love it. If they want a new key, the front desk resets it in one tap and the new one sticks from then on.
No. Camp N'at runs the WiFi on the internet service your park already has, and you keep paying your provider as you do today. If your line is too small or keeps dropping, we work out what your park actually needs for the number of sites you have, and we can get it for you through our network of internet providers and installers, so you deal with one team instead of three.
Managed looks after the WiFi on your UniFi or Omada gear. Managed Plus adds the N'at Gateway, our own router, so we control the whole path to the internet: speed limits that really hold, BitTorrent piracy blocked, and copyright notices traced to the site they came from. You buy the gateway kit once (the gateway, a spare, smart plugs, a backup cellular line for us and a remote console) and we run it. If it ever fails, swap in the spare; it takes about ten minutes.
One hour by phone or Teams. We go over your park, your current WiFi and what's frustrating your guests and staff. After you book, we email a short checklist (photos of your gear, a site map, your internet provider) so the call is useful. If your park needs an onsite look, that's the $1,250 site walk, credited back when you go ahead.
Managed and Managed Plus have a 12-month term that renews on its own each year. To cancel, give us 90 days' notice before the renewal date. You pay monthly, all year: we add up your season (the per-site rate for the months you're open) and spread it over 12 equal payments, so a 7-month park pays for 7 months, just evenly. We keep watching, updating and backing up the system through the off-season, and your box renewal and offsite backups are included the whole time.
On Box and Box Pro, year one of updates and support is included. After that, $700 a year keeps security updates, new features, the dashboard and staff support coming. It's included while you're on Managed.
Open Fix it. It tells your staff whether it's the access point, the cable, the switch, the fiber between buildings, the WiFi controller or the internet, what to try first, and who to call. Many problems clear with the reboot or power cycle button. If a unit is dead, Fix it names the exact model to get. Replacement gear isn't included in any plan unless you add gear coverage, in which case we ship it. Plug it in where the old one was, confirm it from its label, and it takes over the old one's name and settings.
It happens. Fix it spots a factory-reset unit right away, knows where it was, and puts it back with its old settings in one tap. Every reset, swap and restart is logged with who did it, and we see it on our side too.
Guests lose the internet, the same as with any WiFi. Nothing else breaks: the box is on site, so every key already issued stays on the WiFi, along with keys for the next day's arrivals. When the internet comes back, guests are back online without re-entering anything. New keys and changes made in the dashboard go through once it's back.
By text and email when the reservation is made, from your name and number. One key covers every phone, TV and laptop in their group. If they lose it, the front desk re-sends it in one tap.
Any system that can export a spreadsheet works today. Live connections to popular systems like Campspot, Newbook, RMS, ResNexus and Firefly come on as each one grants access. Ask us about yours.
No. Every site is on its own private network, and guest networks can only reach the internet, never each other or your office.
Box health and network usage, so we can fix problems before you call. Never what guests browse. Guest names and contact details are kept 180 days after a stay, then cleared.
No. We support your staff, and your staff support your guests. Guest pages and key texts show your office's phone and email, and the tools your front desk needs (re-send a key, unpause a site, check a site's signal) are one tap in the dashboard. When something is beyond the desk, your staff call or text us.
Their devices stay connected but lose the internet, and the guest gets a text and email from your park asking them to stop by the office. There's no pop-up login page. Press Resume and they're back on with the same key, and they get a note saying so.
Every key text links to your park's WiFi help page: how to join, what to do when a TV or console won't connect, and a button to get their key again. It's only ever sent to the phone or email already on their stay. Anything else goes to your front desk.
Yes, as an add-on on UniFi Protect, for the office, the gate, the store and the docks. You and your staff view them in the UniFi Protect app; the footage stays on your park's own recorder, not on our servers. Quoted for your park.
Yes. You own the box. Pick the walk-away setup and your staff run it; we still hear about outages so we can help if you call.
Get started
Book a free 1-hour call by phone or Teams. Right after, we'll email a short checklist (photos, a site map, your internet provider) so we can give you a straight plan and price.